We were having issues with a heat pump. The unit was not producing any air conditioning. Tony came over to diagnose the issue on a Saturday afternoon and was able to determine a busted compressor and control board. Come Monday, he installed a new AC unit and simplified our set up which ensured our electric furnace would run efficiently. Tony was on time, called when he said he would, and took care of us before he was booked up for the next three weeks.
UPDATE 1/27/2021 - We had an issue with a condensate pump leaking on our furnace. Tony's team came out quickly and swapped it out. Unfortunately, there was more leaking issues later that day after they finished up. Tony came out personally the next morning and diagnosed and fixed the problem without question. Great customer service! Best HVAC company we've ever used.